What? How To Be A Better Listener And Speaker

Improving Listening Skills 

  • Getting along with other people is crucial in achieving success.
  • Improve your listening skills and you will get on with a lot more people.
  • Use these 7 listening skills tips to improve your communication with others.

Did you know that around 85% of the problems you experience in life will involve other people? And that the inability to get along with others is the most common reason why people loose their job?

Your ability to get along with other people is therefore the single largest determinate of the success you will experience in life, and something you should make every effort to master.

How To Improve Your Listening Skills

One of the best ways to get along with others is simply to listen to what they are saying. Since so few people do this, by improving your listening skills you will automatically give yourself a major advantage when interacting with people.

listening skills

Here are some quick tips to improve your listening skills.

Look Them In The Face

listening look in face

Make sure you look as though you are interested in what the speaker is saying. Look at the speakers face, and don’t let your eyes start wandering around the room!

However don’t just blankly stare at them, animate yourself by smiling, nodding or shaking your head when appropriate.

If you have trouble looking someone in the eyes, focus your gaze in the space between the persons eyes, just above the bridge of their nose. This will appear as if you are looking directly into their eyes.

Listen Without Interrupting!

listening skills interuption

I know someone who interrupts virtually every sentence I speak and it’s very frustrating to say the least! If you have trouble interrupting people, practice the 3 second rule.

When the speaker has finished a sentence, or when you think they have finished, mentally count to 3.

If they haven’t said anything else, then you can speak. Remember a lot of people will pause when they speak, so make sure they have finished before you start!

Pause Before Replying

listening skill pause

There is nothing worse than talking to someone, only to hear them ramble on about something completely irrelevant. This gives the impression they are not listening and couldn’t care less what you are saying.

If you pause before responding to what a person has just said, it will have more time to sink in, and your response is likely to be better and more relevant.

Pausing also gives the impression that you are deeply considering what the person has said, and will make the speaker feel that you value what they are saying.

It is also important to pause when you are speaking. This will allow you to catch your breath and improve the other persons understanding of what you are saying. Often pauses are used for effect, such as when making an important statement, or fact.

Match The Tempo

listening skills tempo

Some people talk really fast, whilst others prefer to talk slowly. Fast talkers and slow talkers do not mix! Fast talkers often find it frustrating talking to slow talkers, and can be impatient waiting for them to finish.

This usually means they aren’t really listening to what is being said and are probably bored at the same time!

Slow talkers can find it difficult talking to fast talkers, because they struggle to keep up with what has been said and as a result will often miss key points.

By matching the tempo of the person you are speaking to, you will not only make that person feel more comfortable talking to you, but you will both better understand what has been said. 

Repeat It Back

reflective listening

By repeating what the other person has just said, but in your own words, you will give the impression that you clearly understand them.

This will give the speaker confidence in you, especially if they have asked you to do something.

To learn more about this please see this article : Using Reflective Listening Skills

Question For Clarification

listening skills questions

In a conversation the person who asks the questions has control. You should therefore make sure that the type of question you ask, is appropriate for the response you want.

For example, if you are trying to find out more information about something, you should ask questions that will require more than one word to answer.

These are known as open ended questions and usually begin with what, where, why, how and when.

If you are trying to get a definite answer, such as getting a person to commit to something, then you should ask closed ended questions that can only be answered with one word, usually yes or no. Does that make sense? (closed question).

Don’t Argue

listening skills argue

Arguments begin when two people have different points of view, and is one of the quickest ways to make someone dislike you.

If you know what the other person has said is wrong, avoid the temptation to argue and prove that you are right.

Even if the other person admits you are right, they will secretly resent you for it. So unless it is really important, it’s better just to let it go.

If you enjoyed this article or website please tell someone about it!